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    FREE Shipping Orders $30+

    FAQ

    Frequently Asked Questions

    All products, except for face masks, are eligible for 100% refund, excluding shipping costs. Our refund policy lasts 30 days. If 30 days have gone by since your purchase, we cannot offer a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    View entire refund policy.

    Orders under $30 are shipped with a flat rate fee of $10.00.

    Orders above $30 are shipped for FREE.

    Please note: we do our best to shop all orders within 1 business day. However, due to COVID-19, we may experience shipping delays.

    Please email us at info@carsterilizer.com as soon as possible if you would like to cancel or change your order. Our fulfillment center processes orders quickly (usually within a few hours), but we’ll do our best to process your request.